golfrewind.com

Hi.

I got a new Callaway BB 454 a few months ago and have been playing with it fine but now I have noticed there is something inside the head that rattles!!! does this mean the club is broken and is no use? or is it still fine and wont make a difference?

It is sometimes there and sometimes gone

Please help!

It's just some epoxy that has worked itself loose inside the clubhead. It can be very annoying for sure. Welcome to Golf Rewind!

I've had rattles before and there are two options for you:

(1) Take the club to a competent clubmaker who can pull the shaft out for you and put in "Rattle Stopper"

http://www.golfsmith.com/products/8294

or

(2) This option is a do-it-yourself one, if you have a gas stove, turn on the burner and slowly hover the bottom of the clubhead over the flame, NOT TOO CLOSE NOW...to cause a burn of the sole, it will heat up the rat glue inside the head and what epoxy has come loose will attach to the heated up rat glue and then solidify with it taking care of the rattle.

I've had a problem in the past with a clubmaker who didn't know what he was doing with the "rattle stopper" and he wound up having to pull the shaft a couple of times and was dumping this stuff in there, wound up totally screwing up the clubhead's balance as the weight became around 218g on a driver, he had added at least 14g of that stuff...I was not happy!

Other's will mention about using acetone and heating that up too, but I'm not familiar with that solution, you'll need the shaft pulled for that method too!

Cheapest and quickest way to fix it is the do-it-yourself, but you need to be careful with it.

Sorry golf-a-holic but your "do-it-yourself" method may result in nullifying the Callaway warranty.

I highly recommend that vic8882 contact a Callaway rep, tell him the story and let them handle it. I've dealt with Callaway Customer Service numerous times and no company is better. They will make it right and there's no risk of further damaging the club. That's really the cheapest and quickest way to fix the problem.

How quick is their turnaround for these kind of things League? I mean we're talking a rattle here and how would heating the clubhead ever be known to them that it was in violation of warranty, seriously? Who's the detective that can determine that one?

I've never had that specific problem but Callaway has never taken more that 8 days to repair or replace any club I've ever sent them.

You're the one that warned vic8882 to be careful. By nullifying the warranty, I meant that if he sent a club back to Callaway that had obviously been tampered with (burned sole, rattle stopper inside the head, etc) Callaway would probably be less apt to repair or replace it free of charge. I'm not saying that would definitely be the case but why risk it when you know that Callaway will make the right repair......and probably do it without a fee.

That's not a bad turnaround!

I've always made it a point to talk to a Callaway rep to make sure they'll cover what I need done and I make sure to include very specific written instructions when sending them a club.

Good idea about the written instructions...do you make reference to the reps conversation and note a name as well, I'd be sure to do that too!

That goes without saying. I also follow up good service with a letter/e-mail to Customer Service with all the specifics. I'm not sure if it does any good but makes me feel better and it's never hurt.

I agree keeping them informed is a good idea too, can't have enough documentation as far as I'm concerned....now's this guy going to put it over the burner or what? LOL...

How much snow do you guys have on the ground? We have about 4-5" where I live, not that bad.

i think i might just send it back to Callaway. Its the safer and better option!

Thanks!!

It depends on how comfortable you feel with things, believe me, I know what League is saying and I know what I've been through with a club that had some of the Rattle Stopper put in it...

League, so what do they do to fix rattles at Callaway....I'd like to know how they resolve the issue.

I've never had that problem but I'm sure vic8882 will be able to answer your question once he talks to a Callaway Repair rep.

Too much rattle stopper adds clubhead weight and will make the club useless IMO...I've been a victim of a clubmaker who didn't know what he was doing and it was a TM Tour driver that I liked...didn't see a reason to take issue with him as to it becomes an "I said, he said" deal...

Or I guess you could just stop buying Callaways! Just kidding...Callaway will fix it for free unless you damaged it really bad. Most of the time some of the glue just let go.