golfrewind.com

Kevin, the owner of Innovex, called me this afternoon to answer a few questions I had about his line of golf clubs. After forty minutes of discussing what would be a best fit for me I placed an order of a 12 club set. It's not everyday that a owner of a major golf equipment company calls me. Kevin is a very knowledgeable about the game of golf and what works with a player and why. If you are in the market for new irons, wedges or woods, I would highly suggest contacting him. I'll post more after I have recieved the set and had a chance to play a few rounds.

That's awesome. I've never talked to Kevin personally, but had lots of email dealings. Good guy. I'll ring him sometime, but we're on opposite sides of the world so it'll cost me a bit. I'm real happy with my Innovex clubs though.

mr_sooty,

Send him an email and tell him to call you, then its on his tax deductible bill. He'll thank you.

He also has a toll-free number on his site. But the two times I've talked with him he has been very personable and good to work with.

Customer service defines a company. If they care about you, they care about the product.